With no
travel costs, low-cost do-it-yourself
booth design and an ability to quickly
find the best leads among visitors to
your booth, virtual trade shows present
an interesting opportunity for small
business exhibitors.
You may
have to search to find a virtual trade
show that fits your target market, but
making the effort may be worthwhile.
"You
can do anything at a virtual trade show
that you can do at a physical event,"
says Malcolm Lotzof. "You're doing it
online."
Lotzof
is CEO of InXpo, Inc., a Chicago
producer and manager of virtual trade
shows.
Here's
what you'll find at a typical virtual
show:
·
Snazzy,
3-D graphics that lend authenticity to
the experience.
·
A
virtual auditorium for breakout
educational sessions, most often a live
webcast with live Q&A.
·
What
would be an exhibitors' lounge at a
physical show but in the virtual world
is an online chat room.
·
An
exhibit hall, of course. Virtual trade
shows seek to make money, too.
·
Booths,
staffed (online) by real people.
Building a virtual booth seems easy.
"Log
onto our kit and use the wizard to
create the booth," Lotzof says. "You
don't have to know, or learn, html."
He adds
that "you can build your booth in about
an hour (at about) 20 percent of the
cost" of a booth at a traditional show.
The top
benefit of an InXpo show may be your
ability as an exhibitor to track leads.
"Everything that happens at a virtual
event is tracked," Lotzof says. "Every
time (a delegate) goes to your booth,
every time they open a PDF (your handout
material)," InXpo knows. So can you.
It's
the ability to sort visitors to your
booth and e-mail those who, for example,
spent three minutes and downloaded two
pieces of literature that Jeff Molander
says is a major benefit of a virtual
show.
Molander is CEO of The Partner Maker,
LLC, a Chicago software company that
makes affiliate marketing work online.
The Partner Maker has exhibited at four
eComXpo shows, an online show for
e-commerce marketers.
Ideally, you or a staffer who shares
booth duty with you should be at the
virtual booth to answer questions
whenever the virtual exhibit floor is
open.
"But
it's unrealistic to think your booth
will get 99.9 percent of your
attention," Molander says. "There's the
interruption factor, or you'll get up
and walk away."
That's
where tracking factors in.
"Even
if visitors don't leave an e-card, you
get to see who was in your booth and how
long they stayed," Molander says.
At the
end of the day, for example, Molander
can ask the InXpo system to "show me
everyone who spent at least three
minutes at my booth." He also can ask
what pieces of literature booth visitors
clicked on and which ones they
downloaded.
The
best leads get the quickest e-mail
follow-up.
Questions, comments to Jim Kendall,
JKendall@121MarketingResources.com.
© 2008
121 Marketing Resources, Inc.