It's
easy to forget in a multigenerational
workforce that work is ageless, not
age-sensitive. Nowhere might this be
clearer than in clashes between older
and younger generations.
As more
retirees return to the workforce, coping
with such clashes will be a challenge.
A
Midwesterner recounts his return to work
from a retirement of about 30 months. At
71, he had the maturity and presence of
mind to tell his interviewer at an
engineering firm that a question about
age was inappropriate, but that he'd
respond – and then tell a joke to
deflect tension and change the subject.
He'd
been seriously job hunting for six weeks
to return to "what I'd done for so many
years – creating successful marketing
campaigns," said the man, who asked that
his name not be used. The stellar
salary, the highest he'd ever earned,
came with three weeks of vacation in the
first year.
"The
firm didn't know the difference between
sales and marketing [and had] never
employed anyone with either skill," he
said.
After
15 months of what he described as
nightmare conditions with an extremely
difficult and much younger supervisor,
he resigned.
Other
people successful in working retirement
indicate that leaving may not have been
the only way to solve the problem.
Perhaps if the Midwesterner had
understood that age has nothing to do
with tyranny, he'd have been able to
step back and develop another solution.
Orval
Edwards, senior systems analyst in the
wholesale loan division at Bank of
America in Moorpark, Calif., developed
ATMs worldwide for Citibank before he
retired at 52. Now 68 and several jobs
later, he continues to be comfortable on
the job "by just being good at what I
do, helping out," he said.
"A lot
of employees come to me and ask what I
think of this, and I do some mentoring,"
he said. "It's a matter of respect –
demanding it and giving it."
Mr.
Edwards, who considers bad bosses a
frequent problem, said, "There are laws
against having a hostile workplace. ...
I'd go to his boss and present the
information and ask for some assistance.
If he refused, I'd take it to HR and
present it as a hostile environment
issue" and potential discrimination
against a senior citizen.
Larry
Ellingson of Fountain Hills, Ariz.,
retired from Eli Lilly & Co. at age 55.
Today, at 62, he chairs the board of a
biotech company in New Zealand.
He's
represented by YourEncore Inc., which
has offices in Indianapolis, Cincinnati
and the United Kingdom placing experts
in innovation.
On
assignment, they can avoid most
administrative activities, such as staff
meetings, budget submissions,
performance reviews and politics, thanks
to YourEncore's program.
"An
intelligent individual who wants to be
in control, whether he's young or not,"
Mr. Ellingson said, "can [create
difficulties] in any environment. I'd
sit down with him and make sure we know
what we're trying to accomplish. Do this
in the presence of HR or a senior
executive with a neutral position."
Finally, said Mr. Edwards, many people
returning to the workforce make the
mistake of letting everyone know how
outstanding they are as soon as they
come on board. "The way to contribute
best," he advised, "is by becoming a
utility outfielder. Do what they need
you to do.
"People
don't realize there's a season for
everything," he said. "You have to look
for those openings and create them
gently."
Mildred
L. Culp is a syndicated columnist who
covers emerging trends in the workplace.